Frequently Asked Questions

Pricing is by volume, meaning the space your stuff takes up in the truck rather than the hours on site. The truck measures 10ft by 8ft by 5ft, about six pickup loads. A crew member looks at the load in person, gives you a firm number, and waits for you to approve it. Estimates are free.

By volume, not by the hour. You pay for the space your items take in the truck, and the number you approve on-site is the number you pay.

Payment is collected after the job is finished, not before. We accept cash, credit, debit, and check.

Because a price given sight-unseen is a price that changes on arrival. The estimate happens in your driveway, takes a few minutes, is free, and carries no obligation.

Yes, with no obligation. A crew member walks the job with you and gives you a firm number. If you decide not to go ahead, you pay nothing.

Three things. Volume, meaning the truck space the load fills. Access, meaning stairs, tight hallways, and long carries. And material weight, since concrete, tile, and appliances are heavier than the same volume of household goods.

No. What the crew quotes on-site covers the labor, the loading, the haul, and the disposal. Nothing is added after the truck is loaded.

Often, yes. Same-day slots open up most weeks, and the earlier in the day you call, the better the odds. If today is full, next-day is almost always open.

Booking runs Monday through Saturday, 7am to 7pm. Calling earlier in the day improves the odds of a same-day slot. If the day you want is full, next-day is almost always open.

For a single-item pickup, the same day or the next day is usually fine. For a full-house, estate, or property cleanout, give us a few days if you can.

Yes. Booking online picks your window and puts the job on the schedule, same as calling. The price is still settled in person when the crew arrives.

The crew works through normal Florida rain. The only jobs that move are the ones where weather makes the work unsafe, like a roof or an unstable outbuilding.

Furniture, appliances, mattresses, yard debris, construction debris, garage and shed contents, hot tubs, and the full contents of a house. If it fits in the truck and is not hazardous, it generally goes.

The crew skips hazardous and regulated items like tires, car batteries, wet paint, motor oil and fuel, chemicals and solvents, full propane tanks, asbestos, and medical or biohazard waste. It also does not take firearms, ammunition, or whole vehicles like cars, boats, and campers. And it does not do dumpster rental.

Yes, both, and you do not need to bag or wrap them.

Yes. Plug-in appliances like refrigerators, washers, dryers, and water heaters are taken as-is. If a unit is hardwired into a panel or connected to gas, have a licensed pro disconnect it before the crew arrives.

Yes. The crew breaks the shell down on-site and hauls the pieces out in the same visit. A hardwired spa has to be disconnected from the electrical panel by you or a licensed electrician first. Plug-in units we handle start to finish.

Yes. Shed demolition is its own service, and the whole structure comes apart and leaves in the same visit.

No. Express Hauling is full-service removal only, which means the crew loads and hauls rather than dropping a container in your driveway for you to fill. If you would rather fill a container yourself over a couple of weeks, a dumpster is the better product.

We sort for donation and recycling when local donation centers accept the items. What cannot be reused or recycled is disposed of responsibly. You do not have to separate anything before we arrive.

Very little. Do not drag heavy items to the curb, since pricing is by volume and it saves you nothing. Decide what stays. If an appliance is hardwired or gas-connected, have a licensed pro disconnect it first.

For a straightforward pickup you usually do, so you can point at what is going and approve the price. For rentals, estates, and full-property cleanouts, many customers hand us a key or a lockbox code and we call when the job is done.

You get an arrival window rather than an all-day wait, and a courtesy call about 30 minutes before the truck reaches you.

No. The crew handles the lifting, the carrying, and the stairs.

You walk away and pay nothing. Nobody loads a single item until you have said yes.

Yes. The crew sweeps the space before leaving.

Yes, and those are a large share of our work. We go room by room at your pace and can work from a key or lockbox code when family lives out of town.

Express Hauling works out of Zephyrhills and covers Pasco, Hillsborough, and Hernando counties. That includes Dade City, Holiday, Hudson, Land O' Lakes, Lutz, New Port Richey, Port Richey, Spring Hill, Tampa, Trinity, and Wesley Chapel.

Yes. Tampa and the Hillsborough side of Lutz are part of the regular route, along with the Pasco and Hernando markets closer to home.

Probably. The town list covers where we work most, not a fence around the service area. Call with the address and you will get a straight yes or no in about a minute.

Yes. Offices, retail spaces, rental turnovers, and foreclosure and eviction cleanouts are all regular work.

Express Hauling is a Zephyrhills-based junk removal and cleanout crew rated 4.9 stars by over 500 Google reviewers. You approve a firm price on-site before the crew touches anything.

Robert Connor owns the company, and his name shows up in the reviews, which tends to happen when the owner is still on jobs.

Yes. Express Hauling is licensed and insured, and the crew that shows up is our own crew rather than a subcontractor sent in our name.

The price is settled by the person doing the work, in your driveway, before anything moves. There is no call center between you and the crew, and no price that shifts once the truck is loaded.